Questions and answers
Answers to common questions about Multogram by topic: about the program, plans and billing, accounts and proxies, tasks and modes, plus questions about each automation mode.
Short answers to common questions. Each answer links to a detailed section. Didn't find your question?
Use the search (Ctrl + K), ask the AI assistant in the application (the button in the bottom-right
corner) or open a support ticket: in the application — Settings → Support, on the website —
Dashboard → Tickets. More in Support.
Topics
About Multogram
What it is, systems, internet, where accounts are stored, updates.
Plans, billing and devices
Plan or mode, trial period, renewal, refunds, slots.
Accounts, proxies and the messenger
Adding, session formats, statuses, 2FA, proxies.
Tasks and modes
Starting, threads, log, schedule, texts, AI, limits.
Most common questions
- Why doesn't a task start?
- Why is an imported account "Unauthorized"?
- How is a plan different from buying a mode?
- What is FloodWait?
- I paid, but access didn't open
- I have tdata folders — what do I do?
- How many threads should I set?
- Can I work without proxies?
Questions about modes
Each mode's page has a Common questions section:
Updated
Telegram limits
FloodWait, spam block and account bans: what they are, how to tell an account is restricted, safe volume guidelines for fresh and warmed-up accounts, and what to do if a restriction has already been received.
About Multogram
Common questions about Multogram: what the program is, whether it is a bot, which systems it runs on, whether it needs the internet, where accounts are stored, whether it works on several computers, how it updates and which languages it supports.